One user can have only 1 account.
User is obligated keep his login data safe.
2FA restore has price 5000 SPES and takes up to 10 days.
Restore in case of lost access to email (email changing) is possible only if user has 2FA key, has price 10000 SPES and takes up to 15 days.
For account inactive for 3 months:
We will delete all mining/balance history, although coins will remain at the balances
For account inactive for 6 months:
We will delete that account if summary balance is less than 10$. User will be informed by email 1 week before deleting.
For account inactive for 9 months:
We will delete that account whatever balance it has. User will be informed by email 1 week before deleting.
Chat forbids all links except bitcointalk, discord, youtube, facebook and github
For spamming and insulting user can be banned at chat
User is obligated to be polite when writing to tickets.
User can open one ticket per day.
For permanent annoying to tickets about insignificant / not depending on CryptoHub issues tickets can be disabled for the user.