Before contacting support, you can discuss your issue in chat.

For account restore use this page - Restore

For partnership and technical issues, you can direct emails to

For adding coins, you can use the Coin adding . The price of having a coin added is non-negotiable and can't be paid in other coins. Don't write to support regarding having a coin added as they don't make decisions regarding such matters.

If you have an issue regarding deposits/withdrawals it is recommended that you create a ticket. This way support will be able to help faster and more efficient.
Use only English to communicate with support.
Be polite when talking to support and don't ask about things that have no relevance toward Crypto Hub Exchange.

Ticket estimated answer time: 1 day(s)
You need log in to create a ticket